When you order your flowers please provide us with all the necessary information for a smooth delivery. As we work with partners, once the flowers are out for delivery we are unable to modify the delivery address. If there is no one present at the given address, the messengers will leave the flowers in front of the recipient’s door. The messengers will try their best to deliver on your chosen day, though, if the address is incorrect we cannot refund your order. Because flowers are perishable we cannot offer re-deliveries. Please see our Ts and Cs for further details.