Introduction 

The following privacy policy explains the data Pamé (hereinafter: we or us) collects when the Swiss domiciled customer (hereinafter: you) visits the Pamé website (hereinafter: our website), how we use it, how you can access it, and how it is protected. You need to confirm that you have read and understood our Privacy Policy before placing your first order with us.

Personal data

We offer a variety of services. In order for you to enjoy these services we collect a variety of data. Based on Article 13 of the Swiss Federal Constitution and on the Federal Act on Data Protection (FADP) every person has the right to privacy and protection against the misuse of their personal data. We treat your data confidentially and according to the above-mentioned law. When we talk about “data” we refer to “personal data”. It is your personal choice to share your data with us when you order a product, create a member area, subscribe to our newsletter or use the contact form. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. In cooperation with our hosting providers, we do our best to protect our databases against hacking. Despite regular monitoring, complete protection against all risks is not possible.

Technical data

Some of the data we collect is technical data (visited pages, name of retrieved files, date and time). We receive this data by the devices and access that are automatically detected during the interaction with our services and they could refer to the type of appliance you use. We store this data for statistical purpose and we cannot trace it back to you. This data will be only used to improve our services.

How we use your data

Some of the data we ask for is imperative for you to enjoy the services we provide. Your data will be used to manage orders, customer care, newsletter, advertising about our offers and activities. If you do not wish your data to be used for these purposes, please see the section below on “Your rights over your data.”

Who we share your data with

Your data will not be shared with third parties, except with our partners in order to deliver the service or product you paid for or in case of a promotional collaboration with other brands.

Where your data is and for how long

Once you choose to share your data with us, it will be registered in our server in Switzerland and only used in Switzerland. Your data will be kept for a period of 10 years as required by Swiss law. 

Your rights over your data

You may email us at any time on hello@pameflowers.ch to:

• Ask us any questions about this Privacy Policy.

• Receive an exported file of your personal data in our possession.

• Request that we delete any personal data in our possession. We will do so in the limits of our legal obligations.

• Request that we change the options selected automatically for the use of your data.

Third-party websites

Our website can contain links to other websites, ie. those of our partners in Switzerland. This Privacy Policy applies strictly to our website. We are not responsible for any use of your data while you access the websites of our partner companies that are completely independent legal entities from Pamé.

Cookies

In simple terms, cookies are text files that reside on your computer. Cookies are created when you visit a website. They are used to store bits of information about your interactions with the website, which the web server can use later when processing your sessions. Our website uses cookies to improve your experience. For privacy reasons, you may wish to view the cookies currently stored in your browser or control which sites you accept cookies from. You may also decide how long they may be stored and used. Most modern browsers offer the ability to control cookie settings. Please note that if you refuse the storage of cookies from our website, performance of our website might be affected.

Modifications

This Privacy Policy is a part of your agreement with Pamé when you place your first order. The version existing at the time of the conclusion of your agreement (as defined in the Pamé Terms and Conditions) will apply to the agreement.

In case of any changes to this Privacy Policy after the conclusion of your agreement, you will be notified of the changes and will have 48 hours or the placing of the next order (whichever comes first) to refuse any changes. If you have questions please contact us at hello@pameflowers.ch